Sophie the Giraffe

Dear Sophie’s friends,
 
We would like to pass on some advice regarding some common Sophie the Giraffe queries.
 
Paint on Sophie the Giraffe?
The food-grade paint on Sophie the Giraffe is mineral based and safe for baby to chew and suck on. It is normal for the paint to gradually wear off. For this reason we do not replace Sophies with worn and faded paint.
 
How to look after Sophie?
Clean with a damp cloth and soapy water. Do not immerse Sophie in water as this will damage the squeaker. Don’t sterilise it by boiling or microwaving it (it could damage the natural rubber and the squeaker).
 
Why do Sophie's differ in appearance?
Some customers comment that their Sophie looks different from their friend’s one. Sophie is handmade and hand painted so that’s why they all look a bit different. We’d recommend you have a look at the movie on how Sophie is made on Vulli’s website:
http://www.vulli.fr/en/collection-jouets-sophie-la-girafe/
You are more than welcome to forward this link or pass on this advice to your customers.